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FREQUENTLY ASKED QUESTIONS

VIEW FREQUENTLY ASKED QUESTIONS AND TRAINING POLICIES

Terms & Conditions

Check out our official policies and expectations for all training programs.

Underdog Basketball App – Terms & Conditions

Effective Date: 1/23/23

Welcome to the Underdog Basketball App (“App”), operated by Underdog Basketball Training LLC (“we,” “our,” or “us”). By accessing or using this App, you agree to the following Terms & Conditions.

1. Use of the App

The App is intended for individuals seeking basketball training services, scheduling sessions, and accessing related content. By using the App, you agree to use it only for lawful purposes and in accordance with these terms.

2. Account & Registration

To access certain features, users may be required to:

  • Provide accurate and complete information

  • Complete intake questionnaires

  • Agree to waivers before participating in training

You are responsible for maintaining the confidentiality of your account information.

3. Booking & Payments

  • All sessions must be booked through the App or third-party scheduling platforms (e.g., CoachIQ).

  • Payments are processed securely through third-party providers.

  • By booking a session, you agree to the listed pricing and policies.

4. Cancellation & Refund Policy

  • Sessions may be rescheduled or canceled within [insert timeframe, e.g., 24 hours] of the scheduled time.

  • Late cancellations or missed sessions may be non-refundable.

  • Refunds are issued at our discretion.

5. Assumption of Risk & Waiver

By participating in any training session, you acknowledge:

  • Basketball training involves physical activity and inherent risk of injury

  • You (or a parent/guardian) have completed the required waiver

  • You assume full responsibility for participation

6. Intellectual Property

All content within the App, including videos, drills, branding, and training materials, is the property of Underdog Basketball Training LLC and may not be copied, distributed, or used without permission.

7. User Conduct

You agree not to:

  • Misuse the App or attempt to gain unauthorized access

  • Disrupt training sessions or other users

  • Share false or misleading information

We reserve the right to suspend or terminate access for violations.

8. Third-Party Services

The App may integrate with third-party services (e.g., scheduling, payments). We are not responsible for the policies or practices of those services.

9. Limitation of Liability

To the fullest extent permitted by law, Underdog Basketball Training LLC is not liable for:

  • Injuries sustained during training

  • Loss of data or service interruptions

  • Any indirect or incidental damages

10. Modifications

We reserve the right to update these Terms at any time. Continued use of the App constitutes acceptance of any changes.

11. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania.

12. Contact Information

If you have any questions, please contact:

Underdog Basketball Training LLC
Email: info@underdogbasketball.com
Website: www.underdogbasketball.com

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